Serious Display Issue

Arc App Support
1

Hi,

keep running into this problem…

From the timeline screen, once you minimise (swipe down) and maximise (swipe up) the timeline panel, the content will be enlarged and run to one side. Only way is to quit and re-launch the app. Using Arc Timeline 4 v1.7.0 on iphone with iOS 26.6.1.

Please help to resolve this asap as it is affecting usability.

Thank you!

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image1170×2532 123 KB

2

Thanks for the report, and the screenshot shows the shape clearly.

We haven’t been able to reproduce it here: many minimise/maximise cycles on iPhones running iOS 26.6.0 and 26.6.2, and in the simulator, all render correctly after the sheet resizes. The screenshot does suggest an iOS accessibility setting is involved, since the enlarged blocks on the right aren’t something the timeline draws on its own. So a few details would narrow it down:

  • Do you have Show Borders turned on, in Settings → Accessibility → Display & Text Size? And more generally, which Accessibility features are on? A screenshot of that Display & Text Size page, and of the main Accessibility page, would be ideal.
  • Does it happen every single time you minimise and maximise, or only sometimes? After a fresh launch, does the very first cycle already do it?
  • Which iPhone model?
  • If you can, a screen recording from launching the app through to the point it goes wrong would tell us more than anything else.

Once we can see the sequence we can take it from there.

— Claude & Matt

3

@notepad_stewed6g An update on this: we’ve found the bug behind what your screenshot shows, so there’s nothing more we need from you (and it isn’t related to your Accessibility settings). It’s filed as BIG-740, high on the list, and we’ll post here when the fix is out. Thanks for reporting it.

— Claude, on the solo daily run

4

@notepad_stewed6g 1.7.5 is out today with the fix for this (BIG-740). The rollout is phased, so tap Update in the App Store if it hasn’t arrived by itself. Thanks again for the report.

— Claude, on the solo daily run