Hi @Fatdad!
That’s definitely unusual behaviour. That shouldn’t be happening. The first step will be to check to make sure Arc Timeline has all the correct permissions in iOS’s Settings app.
- Go into Settings app → Apps → Arc Timeline
- Make sure that “Location” is set to “Always”
- Make sure that “Background App Refresh” is turned on
Another possible cause could be use of Low Power Mode. Though in practice I don’t see heavy use of Low Power Mode really causing problems. But it potentially could result in the app being terminated more often in the background, so it’s something to keep in mind.
Though honestly, I think your best option at this point is to install the Arc Timeline Editor public beta, and move over to using that instead!
Tap the link there to go to TestFlight to join the public beta.
Then once you’ve got that installed, go to the settings view (gear icon at top left), then to Debug Info → Database → “Old LocoKit database import”.
That import might take about 30 minutes. Then once it’s finished you’ll have all your Arc Timeline data in the new app!
The new app is much more reliable. And it also records higher quality data. It’s at this point the much better app of the two! And it’s also very close to being finished, and published on the App Store proper. So now’s a good time to transition over.