Arc crashes all the time

Arc App Support
1

I am using Arc since quite a few years, and with pleasure. However, since a couple of weeks (could be months actually), Arc keeps on getting stopped or just crashes. I have put in quite some time to fix the last weeks, which is a time-consuming challenge as different segments have been put together erronuously and there are a lot of time gaps.

I am always on the latest iOS (18.3.2 at the moment) and Arc (3.17.1) versions. And have installed the Arc Recorder (v1.01) two weeks ago. Running on an iPhone 16 Pro. Have never installed Arc Mini.

2

Hi @daanjj!

There’s no known issues causing the apps to be frequently terminated at the moment. Typically Arc Timeline should stay alive for days at a time, and Arc Recorder even weeks at a time (assuming the phone isn’t restarted for iOS updates etc).

Are you meaning crashes while the app is in the background recording, thus causing data gaps? Or are the crashes when the app is in the foreground and you’re browsing around in it / editing data / etc?