When an Arc update appears for installing it won’t complete the installation unless I turn off and turn on my iPhone as per attached photo.
Anyone else experience this? Vaughan
Hi @wraxall!
This was an iOS bug from a few years back, that I thought they’d fixed. Certainly I thought it’d been fixed by iOS 16, but perhaps not in all cases.
Anyway, you should be able to work around it by swiping both Arc App and Arc Mini closed from the app switcher, then trying the update again. Normally I’d say “never swipe apps closed!” but in this case I think what’s happening is iOS is refusing to complete the install of an app that’s still alive and running, and also for some reason has decided it shouldn’t just kill the app itself, so manually terminating the app yourself becomes necessary.
The reason you possibly have to swipe closed both Arc and Mini is that they share an “app container”, with their shared database, so if one of the apps is alive and doing stuff in the app container maybe iOS will refuse to update the other. I’m not 100% sure on that.
I used to experience this problem/bug all the time with TestFlight builds - the TestFlight app couldn’t install an update until I swiped both Arc and Mini closed. Then that stopped being a problem. But I guess in the App Store it still is a problem sometimes 