I’m experiencing an issue with Arc since the most recent update, approximately 2–3 days ago.
Previously, Arc displayed my recorded journeys as continuous routes on the map, connecting the places I visited. However, this functionality appears to have stopped working.
Currently, I can only see individual location points on the map. The actual routes seem to be recorded correctly, as I can still see them when viewing the details of individual points or journeys, but they are no longer displayed on the main map as they used to be.
I’ve attached three screenshots illustrating the issue.
Could you please clarify:
1. Is this a known bug introduced in a recent update?
2. Has the way routes are displayed changed intentionally?
3. Is there anything I can do to restore the previous map visualization?
I’ve been using Arc for a long time, and the ability to visualize my journeys directly on the map is one of its most important features for me.
@pahejl thanks for the screenshots; they make the shape of it clear. On the Timeline map a trip draws as a path and a visit as a circle, and the map draws what the day’s list holds. In both of your Timeline screenshots, every row you can see is a visit, one straight after another with no trip rows between them (trips are the rows without a start time), so on those days the travel between stops is being held inside the visits rather than as trips of its own, which leaves the map nothing to draw as a path. The route for that visit is still there; that’s the grey path in the details view you opened. So this isn’t a change in how the map draws trips; on those days the travel wasn’t split out from the visits, and the map follows the list. I can’t tell from screenshots alone why that happened, or whether it’s connected to the update; the export is what will show that.
Could you export one of those days as the app holds it? On the Timeline, go to 29 October, tap ⋯ at the top right of the map, then Export Diagnostics, then Continue, and choose Mail to send it to matt@bigpaua.com, with your forum name in the email so I can match it to this thread. It would also help to know how far back this goes: whether days from a few weeks ago look the same when you open them now, or only the recent ones. One request in the meantime, if you can: leave those days as they are rather than correcting them by hand, so the export shows the day as it was processed, and so any tidying up only needs doing once we know what’s behind it. What to do about those days comes once we’ve seen the export.
