Moving data to new phone

Arc App Support
1

I’m a long time user of Arc Timeline app. I have around 11 years of data on my iPhone 14 Pro. Recently I bought an iPhone 17 Pro. I would like to move the data from my old phone to the new one. I will still be using two phones as a separate devices, signed to the same Apple account with iCloud enabled. I don’t need the iPhone 14 Pro to record timeline anymore.

This is how it currently looks like:

On 14 Pro I turned off recording in the app, but the app is still installed and I see all my data there.

On 17 Pro I installed Arc. It asked me if I want to import data from backup, I confirmed, but it didn’t quite work, despite I gave it a lot of time in the charger. Currently it looks like it records new timeline, and I can’t see my old data on this phone.

On iCloud, in the Arc App directory I see:

  • “Export” directory with lot of GPX files (I had the monthly export enabled on 14 Pro)
  • “Import” directory which is empty.
  • “⁨Previous Backups 04231127⁩” directory with lot of files in it and size around 1.8 GB.
  • “⁨Previous Backups 037C0365⁩” directory with couple of files, around 500 KB.

Both devices shares the same iCloud account and contain the same data (as listed above).

What can I do to continue using Arc Timeline on the 17 Pro and have access to my full timeline that was recorded on 14 Pro?

I also tried to install Arc Editor beta on the 17 Pro and I like it. However, it also does not show my old timeline data. I run the “Old LocoKit database import” from the settings, but it looks like it imported just a single timeline item from the old database.

Thanks in advance for the support and suggestions. I would love to continue using either the Arc Timeline or Arc Editor on the new phone, and keep my old data I collected in the last 11 years.

2

Hi @darrarski!

Ok so I think to do will be to do a series of manual restores from backup, after a fresh install of Arc Timeline on the new phone. But before doing that fresh install you’ll want to make sure you’ve got full coverage in the existing backups, in the LocomotionSamples folders.

What you want is a samples week file for every week of the year for the years/months you’ve got data on the old phone.

Ah, before I explain further, I’d better get you to turn off the iCloud Drive Backups option on the new phone in Arc’s Settings. The two phones will be trying to back up to the same iCloud Drive folder, potentially overwriting each other. So you’ll want the old phone to finish a full backup first, then use that backup to restore on the new phone.

If in the Previous Backups folders (well the larger one) you already see a samples week file for every week of the expected years, for months that you should have data, then you’re good to go. Those samples files are the heart of the data, and the rest can be recreated automatically if needed.

To do the restore, once you’re confident that Previous Backups folder has the goods, you’ll want to:

1. Copy that folder into the Import folder in Arc’s iCloud Drive folder
2. In the Files app on the new phone long press on that Import folder and choose “Keep downloaded”, to force the phone to download all that content now, and keep it there
3. Do a fresh Arc Timeline install on the new phone
4. Go into Arc’s Settings tab on the new phone, into Backup Import & Export view, then open the File Importer
5. In the File Importer view, you can either tap “Import All” on the samples section, or import them one week at a time. I recommend one week at a time, starting from newest week and working backwards in time. That way you can check in timeline view after importing each week, to make sure it’s imported correctly
6. Also tap “Import All” on the Notes files section, and the Day Summaries section (the latter is just for if you’ve ever marked any days as Favourites. Those files don’t contain any other useful info).

That manual import process will allow you to step through the restore bit by bit, checking it along the way. Which is my preferred way, if anything weird is happening, and how I usually do it on my own new phones for my own data.

Oh, one thing to note: when you import the data, some details will look wrong, because Arc on the new phone won’t have built its activity type models yet. So its activity type classifiers will be a bit dumb, and assigning wrong activity types to any samples that didn’t have confirmed types already. That’s harmless and will self correct, once those activity type models get updated overnight. (Or some of them might get updated sooner, ideally, but that’s up to iOS as to when it decides to run those background tasks that Arc has asked to be run).

Let me know how you get on!

3

Thanks for the support and suggestions!

Before you replied, I read some other posts on this website and attempted a full restore on the new phone. I moved the files from the “Previous Backups” directory into “Import/Restore”. Then, after launching Arc Timeline, I tapped on the restore banner, and it went without any errors. Unfortunately, only a couple of recent months were restored.

I think my files in the “Previous Backup” directory should contain the whole timeline. In the “LocomotionSample” directory, the oldest file I see is named “2014-19.json.gz”, which seems to be the beginning of my timeline. The only concern I have is that some files are duplicated, for example, I see “2014-W20.json.gz”, “2014-W20 2.json.gz”, and “2014-W20 3.json.gz” - all with exactly the same size.

After performing the restore as described above, all files were deleted from the “Import” directory. However, I can’t go back on the timeline as far as just a couple of months. It seems that the older files were not imported. I have a copy of the entire “Previous Backups” directory, so I will try again the way you suggested - manual import, instead of the restore.

One more thing to add: on the old phone, in the Arc Editor app, I run “Old LocoKit database import”, then “Database export”. After that, I imported the database into Arc Editor on the new phone. Now, on the new phone, I see my entire timeline in Arc Editor, so everything seems to have gone well regarding the transfer of data from the old to the new one. Overall, the app works great. Unfortunately, some features are still missing (which is expected for a beta), so I would like to continue to use the Arc Timeline on the new phone until the Arc Editor is closer to release.

4

Hm. That sounds like a very old bug that was fixed years ago. But that maybe has popped up again somehow. That bug was that the calendar view wouldn’t allow navigation back to earliest data after an import/restore, and the app had to be swiped closed and restarted to fix it.

But if that were the case I’d expect it to not even go back a couple of months. So… maybe it’s not that.

Yeah I definitely recommend trying the manual File Importer route. The managed/automatic restore is essentially the exact same thing, just with a simpler UI on top. All it does is do the equivalent of tapping the “Import All” buttons on Samples, Notes, DaySummaries. But the manual approach allows you to do it a week or two at a time, checking as you go, to feel more confident that everything is going correctly.

Ah great! Yeah the importers and exporters in Arc Editor are … much better than the ones in old Arc Timeline app. Because this is such a frequent pain point I spent a lot of time hardening those systems to be as resilient as possible, taking into account all of the past traumas from Arc Timeline’s systems.

They’re also quite a bit faster than Arc Timeline’s ones too, which is another pleasing improvement. It still takes quite a while though - a decade plus of data is just plain a lot of data.

Definitely let me know which features you’re missing! I’m prioritising adding back in features based on feedback here on the forum. Otherwise I’ll just prioritise my own favourite features, which might not line up with what everyone else cares about.

5

It sounds like a different issue. For me, the data were just not imported, so I couldn’t browse it.

I’m importing the “Sample Files”. It takes a lot of time. The problem is that even if I use the “Import All” button, I must keep the app in the foreground and prevent the device from sleeping. Otherwise, it stops quickly, and then I have to reopen the app and start again from scratch. It still sees all the files, but it does not mark the imported ones with a tick. Thankfully, importing already imported files is much quicker than importing those that have not been imported yet. Overall, after a couple of hours, I’m almost halfway to importing all sample files.

Question: As previously mentioned, I see that my Previous Backups directory contained “duplicated” sample files, like “2014-W20.json.gz”, “2014-W20 2.json.gz”, and “2014-W20 3.json.gz”. After further investigation, I found that they differ a bit, although the files without a suffix (“2014-W20.json.gz”) have the latest modification date (other seems to be older). Should I also try to import the files with number suffixes?

Question: What should I do with other files after I import samples? Should I also import all “Timeline Item Files”? There are also “Place Files”, but I don’t see the “Import All” button there, not sure if they are imported automatically when importing samples or not.

Question: Is there a risk of data duplication or redundancy if I import the same week’s sample multiple times? I hope the app handles it well.

  1. From what I see so far, the import of workouts is not working.
  2. It would also be nice to have an option to start/stop recording, like I can do with Arc Timeline.
  3. One annoying bug I found is that if you open a photo from timeline, it can’t be dismissed. I have to force quit the app to access the timeline again.

I’m OK with it not being polished here and there, and some features missing. At first sight, it already works much better than Arc Timeline when it comes to browsing the timeline (super quick and responsive, even for 10+ years of data!). My biggest concern is that it has only been released to TestFlight. Life is complex and unpredictable. If you decide to stop development for personal or any other reason, I totally understand! This, however, would mean I lose access to the app and all my data, and it’s something I would like to avoid.

Question: Given the current beta state of the Arc Editor app, would you recommend using it in place of Arc Timeline? Or keep both of the apps running? Or perhaps you advise against using Arc Editor for purposes other than testing if it works as expected?

6

Quick update about the progress for moving data to the new phone:

  1. 600 Sample Files. I imported all of them without issues.
  2. 3 Note Files. Imported. No issues.
  3. 2 835 Day Summary Files. Tried to import all. Some were imported, but I see many errors for a lot of files: “Can’t update existing Summary because importedSummary.lastSaved == nil “. Is this a big issue?
  4. 113 865 Timeline Item Files. I see there’s an “Import All” button, but I haven’t tried it yet. Some of the files on the list already have a tick mark (perhaps they were imported automatically when importing Sample Files), but most of the files do not have the tick marks. Not sure if I should tap “Import All” for “Timeline Item Files” or not.
  5. 1099 Place Files. There’s no “Import All” button for this section. Some of the files on the list have a tick mark, but many do not.