Hi, congrats on Arc 4. I will upgrade in due time but for now, how can I get rid of the “Arc Timeline 4 is here” banner? it takes up a fair bit of screen real estate:
For what it’s worth, I am a subscriber and the app recognizes me as one. Running iOS 17.7.1.
Thanks for any advice! 
Hi @HuiWaa!
The old app is no longer supported, and will at some point be removed from the App Store. For the timeline as to when it gets removed, that’s still uncertain. I’m thinking many more months yet - I’ll be keeping an eye on various numbers, so that it can gradually wind down in usage, without a sudden cutoff.
For still being on iOS 17, I’m guessing you’re on an older unsupported device? Though iOS 26 does support all the way back to iPhone 11.
Thanks @matt for your reply. Using an iPhone 13 Pro, which can run iOS 26 but not necessarily very smoothly… so I would rather not upgrade.
Your app runs great on iOS 17 by the way, except for the banner that I can’t click away. Do you have any idea what might be causing it?
My second phone is a 13 Pro, and iOS 26 runs great on it! A fantastic update, especially now that it’s up to 26.4, so everything is very stable and reliable at this point.
That’s intentional. The old app is only remaining on the App Store until people have transitioned over to the new app. Before the end of the year it will be gone from the App Store.
That banner is a persistent nudge to get people to move over to the new app. If you could dismiss it that would communicate the wrong message. That might lead people to believe that the old app will continue to exist and continue to be supported.
I highly recommend updating your phone to iOS 26, regardless of whether you want to continue with Arc Timeline or not. At this point it’s a really solid OS version, and does work great on the 13 Pro (I’m using it on the 13 Pro every day during app testing work).
Then once you’ve updated to iOS 26, you can move to Arc Timeline 4, which is also a major step up from the old app. More reliable, faster, higher quality recorded data, and being actively developed.
Might there be a happy medium where the message can be hidden until you’re closer to knowing when it’ll be discontinued and/or when more features are fully available in 4? I’m still using it daily (ie correcting the timeline in two apps!) in order to be able to do a daily export, and the message is (as designed, I suppose) quite in-your-face.
As you say @Fly, “as designed”. The banner is working as intended.
The old app is not meant to be continued with beyond the transition phase to the new app. The banner is not going to be removed, because that would send the wrong message.
If any new updates are submitted to the App Store for the old app, they will be fixes to improve the handover and transition to the new app, not in service of continued use of the old app.
Good to know! I’ll prioritise the auto daily exports feature for the new app. Actually, just checking, it’s already filed for the v1.1 update and is marked high priority. (Task number is BIG-292, for reference). So yep, that’s coming as soon as I can get to it!
After your detailed and helpful explanation I think all of us understand that the old app can be considered EOL. But I still don’t understand why removing the banner would be “sending the wrong message”. Wouldn’t a pop-up at the start serve the same purpose (“remember to switch to Arc Timeline 4”)? In the meantime the user experience for Arc 3 users is diminished due to the smaller map window.
I updated my gen 10 iPad to iOS 26 and experienced unexpected but significant slowdowns. 
Plus I still don’t like the new Photos app (which I make use of a lot). Since iOS 17 is still supported on my phone, I don’t see any urgent reason for me to upgrade (al least not yet). If it ain’t broke…
As a fellow software developer I am wary of putting my trust in releases with version number 1.0.1… I’m sure you can sympathize. Waiting for Arc 4 to go at least to v1.1 before I make the switch.
Arc Timeline 4 has been in development for over two years now, and in public beta for over a year. It is significantly more stable and reliable than the old app.
With respect, you have your phone on iOS 17. iOS 17 is from 2023 and iOS 18 is from 2024. We’re now in 2026. Avoidance of new and untested updates makes sense for point-zero releases and perhaps some following within the same year. However you are now three years behind, two major OS versions.
iPad gen 10: A14 Bionic, 4GB RAM, budget tier
iPhone 13 Pro: A15 Bionic, 6GB RAM, Pro tier
Your iPhone 13 Pro is significantly more powerful than your iPad, and the iOS 26 experience on 13 Pro is excellent. I work with it and test it daily.
Again, this is intentional. The old app is not meant to be continued with.
As a solo developer I don’t have the resources to continue support and development of historical versions of my apps. If there are any updates shipped to the old app, they will be in aid of fixing and improving the handover to the new app.
I will not be adding the ability to dismiss the banner. The answer remains no.
If your personal preference is to stay on historical OS and app versions even several years past, that’s up to you. But a cost of that is you are periodically going to get left behind, and especially so by solo and indie developers, who don’t have the resources to continue support for old versions.
OK, you’ve convinced me. But I can’t install it unless I upgrade to iOS 26… 
I appreciate you only have limited resources available. I have other apps on my phone that won’t work with iOS 26 (which you will no doubt say is not your problem) - another reason I am unable to upgrade at the moment. Please don’t forget I am a big fan of your app, as all of us are here, and I am trying to figure out a way to keep it working with my current setup, is all.
