# I can not restore my Lifetime in Arc 4

**URL:** <https://support.bigpaua.com/t/i-can-not-restore-my-lifetime-in-arc-4/1159>\
**Category:** Arc App Support\
**Created:** [18 April 2026 17:17 UTC](https://support.bigpaua.com/t/i-can-not-restore-my-lifetime-in-arc-4/1159 "2026-04-18T17:17:20Z")\
**Posts on this page:** 1\
**Showing post:** 9

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**Author:** ![que2](https://avatars.discourse-cdn.com/v4/letter/q/34f0e0/32.png) [@que2](https://support.bigpaua.com/u/que2)\
**Post date:** [25 April 2026 20:17 UTC](https://support.bigpaua.com/t/i-can-not-restore-my-lifetime-in-arc-4/1159/9 "2026-04-25T20:17:48Z")

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As I experienced problems a bit similar to yours, you might be interested in this thread:

> [@Lifetime subscription has stopped](https://support.bigpaua.com/t/lifetime-subscription-has-stopped/1138):
>
> Iv just gone to view my timeline in arc editor as I was advised to move over to this as the original app kept stopping and now it’s asking me to subscribe but I have already paid the lifetime subscription can you please help as I’m going to Switzerland today and wanted to record my journey , thanks

I agree with Matt that you are probably fine now if you have cancelled the subscription in the new app.  
However, whatever you do, don’t subscribe again in the new app! That’s why you have been billed by Apple. Instead, let the current (cancelled) subscription run out and then it could be fine. If not, try solving the issue without starting a new subscription. If your subscription doesn’t carry over from the old app, try what I did in the thread I linked, ask here for advice but don’t buy it again from Apple.

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_[View the full topic](https://support.bigpaua.com/t/i-can-not-restore-my-lifetime-in-arc-4/1159)._