# This & That Support **URL:** https://support.bigpaua.com/c/this-that-support/10.md [Latest](https://support.bigpaua.com/latest.md) · [Categories](https://support.bigpaua.com/categories.md) --- ## [About the This & That Support category](https://support.bigpaua.com/t/about-the-this-that-support-category/429)
**Author:** [@matt](https://support.bigpaua.com/u/matt)\ **Replies:** 5\ **Last updated:** [1 August 2025 14:00 UTC](https://support.bigpaua.com/t/about-the-this-that-support-category/429 "2025-08-01T14:00:19Z")
This category is for customer support requests for This & That. If you’re having problems or have questions, please post in this category! --- ## [I did not approve yearly subscription](https://support.bigpaua.com/t/i-did-not-approve-yearly-subscription/1233)
**Author:** [@Henrije](https://support.bigpaua.com/u/Henrije)\ **Replies:** 1\ **Last updated:** [8 May 2026 01:56 UTC](https://support.bigpaua.com/t/i-did-not-approve-yearly-subscription/1233 "2026-05-08T01:56:50Z")
I signed up for one free trial week of Arc and clicked the box to be notified when payment was due. I received no notification. This app does not meet my needs, and I’m irritated that I was charged to continue without no… --- ## [Four missing items](https://support.bigpaua.com/t/four-missing-items/1107)
**Author:** [@RJP](https://support.bigpaua.com/u/RJP)\ **Replies:** 3\ **Last updated:** [11 March 2026 02:26 UTC](https://support.bigpaua.com/t/four-missing-items/1107 "2026-03-11T02:26:17Z")
I’m disappointed that that some basic features are missing. Instructions, either in the app or a linked website The ability to include or exclude various parameters Anything about weather as promised in the App Store D… --- ## ["Not enough data yet" for medications](https://support.bigpaua.com/t/not-enough-data-yet-for-medications/1053)
**Author:** [@Vvvv](https://support.bigpaua.com/u/Vvvv)\ **Replies:** 12\ **Last updated:** [19 January 2026 06:36 UTC](https://support.bigpaua.com/t/not-enough-data-yet-for-medications/1053 "2026-01-19T06:36:50Z")
Hey, the app shows “not enough data yet” for medication correlations, even though I have been logging it for more than 4 days (and also filled past few months historical usage manually) --- ## [Is Stand Time in Hours or Minutes?](https://support.bigpaua.com/t/is-stand-time-in-hours-or-minutes/1021)
**Author:** [@Dquantity](https://support.bigpaua.com/u/Dquantity)\ **Replies:** 4\ **Last updated:** [13 October 2025 12:53 UTC](https://support.bigpaua.com/t/is-stand-time-in-hours-or-minutes/1021 "2025-10-13T12:53:33Z")
Hi, what is the Stand Time data type? Apple Health has two very different ones: Stand Hours (how many hours out of the day did you stand at least a minute) and Stand Minutes (how many minutes did you stand in total). Sta… --- ## [No way to tell when it’s “done”](https://support.bigpaua.com/t/no-way-to-tell-when-it-s-done/1023)
**Author:** [@Dquantity](https://support.bigpaua.com/u/Dquantity)\ **Replies:** 1\ **Last updated:** [13 October 2025 02:49 UTC](https://support.bigpaua.com/t/no-way-to-tell-when-it-s-done/1023 "2025-10-13T02:49:37Z")
Open any data type. Wait. Wait. Wait. Wait. More and more correlations pop in as you wait. Wait. Wait. Is it done now? No, there one more popped in and two disappeared. Wait. Wait. Wait. … there’s a lot of waiting in Th… --- ## [No weather data after three weeks](https://support.bigpaua.com/t/no-weather-data-after-three-weeks/1022)
**Author:** [@Dquantity](https://support.bigpaua.com/u/Dquantity)\ **Replies:** 1\ **Last updated:** [13 October 2025 02:43 UTC](https://support.bigpaua.com/t/no-weather-data-after-three-weeks/1022 "2025-10-13T02:43:36Z")
My weather data still says it needs at least three days of data. However. It has been three weeks! I assume this happened because my app permissions for location were set to “while in use” and not “precise”. I’m not sur… --- ## [Workout data not used](https://support.bigpaua.com/t/workout-data-not-used/731)
**Author:** [@fnord](https://support.bigpaua.com/u/fnord)\ **Replies:** 5\ **Last updated:** [5 August 2024 22:14 UTC](https://support.bigpaua.com/t/workout-data-not-used/731 "2024-08-05T22:14:40Z")
Hi, Thanks for this beautiful app! My only issue is that workout time is not used: I log swimming workouts manually in the Health app, just adding the minutes, without logging a distance. Apparently this data is no… --- ## [Dismiss subscription warning message](https://support.bigpaua.com/t/dismiss-subscription-warning-message/704)
**Author:** [@AvianLyric](https://support.bigpaua.com/u/AvianLyric)\ **Replies:** 1\ **Last updated:** [7 March 2024 04:50 UTC](https://support.bigpaua.com/t/dismiss-subscription-warning-message/704 "2024-03-07T04:50:07Z")
How can I get rid the multiple subscriptions warning message? I’ve just bought the lifetime subscription, but there’s still a couple of months or so left on my 6 month subscription. How can I dismiss the warning message… --- ## [Changemap for This & That app](https://support.bigpaua.com/t/changemap-for-this-that-app/632)
**Author:** [@matt](https://support.bigpaua.com/u/matt)\ **Replies:** 0\ **Last updated:** [15 December 2023 05:50 UTC](https://support.bigpaua.com/t/changemap-for-this-that-app/632 "2023-12-15T05:50:07Z")
I’ve just created a Changemap for feature suggestions and discussion for This & That! I haven’t added any of the existing feature suggestions yet, though I probably will add the most common ones over the next few days… --- ## [Emotion correlations](https://support.bigpaua.com/t/emotion-correlations/611)
**Author:** [@Parallel](https://support.bigpaua.com/u/Parallel)\ **Replies:** 6\ **Last updated:** [16 November 2023 18:34 UTC](https://support.bigpaua.com/t/emotion-correlations/611 "2023-11-16T18:34:52Z")
The reason I tried to get this is so I could use correlations between My emotions and things like sleep exercise diet sunlight sex symptoms and vitals so I can find out how to improve my emotions. Apples new mental wellb… --- ## [Sleep length data not used](https://support.bigpaua.com/t/sleep-length-data-not-used/556)
**Author:** [@Astra](https://support.bigpaua.com/u/Astra)\ **Replies:** 14\ **Last updated:** [30 August 2023 00:50 UTC](https://support.bigpaua.com/t/sleep-length-data-not-used/556 "2023-08-30T00:50:08Z")
Hi! After using This&That for a while now, I’ve noticed that the sleep length isn’t present in the Data types list, even though my Health app has it, and This&That has the permission to read it. Is it a bug, or is there… --- ## [Create button that calculates everything at once on This and That app](https://support.bigpaua.com/t/create-button-that-calculates-everything-at-once-on-this-and-that-app/531)
**Author:** [@usernamehere](https://support.bigpaua.com/u/usernamehere)\ **Replies:** 3\ **Last updated:** [21 July 2023 01:00 UTC](https://support.bigpaua.com/t/create-button-that-calculates-everything-at-once-on-this-and-that-app/531 "2023-07-21T01:00:22Z")
Hi! Love your apps. There’s something about This and That which I think will make it massively more useful: Please offer a button to “calculate everything right now” so that I can click it and then go do something else… --- ## [Release notes: This & That v1.2](https://support.bigpaua.com/t/release-notes-this-that-v1-2/477)
**Author:** [@matt](https://support.bigpaua.com/u/matt)\ **Replies:** 0\ **Last updated:** [2 May 2023 07:18 UTC](https://support.bigpaua.com/t/release-notes-this-that-v1-2/477 "2023-05-02T07:18:26Z")
Data Types view The search bar now says visible when list is scrolled down from top Now keeping the “updated” badge for 15 minutes - 5 minutes was too short Correlations List view Added an “Updating correlations” indi…