# Arc App Known Issues **URL:** https://support.bigpaua.com/c/known-issues/5.md [Latest](https://support.bigpaua.com/latest.md) · [Categories](https://support.bigpaua.com/categories.md) --- ## [Known issue: Top toolbar buttons broken in iOS 27 beta 1 \[RESOLVED\]](https://support.bigpaua.com/t/known-issue-top-toolbar-buttons-broken-in-ios-27-beta-1-resolved/1276)
**Author:** [@matt](https://support.bigpaua.com/u/matt)\ **Replies:** 3\ **Last updated:** [10 June 2026 03:54 UTC](https://support.bigpaua.com/t/known-issue-top-toolbar-buttons-broken-in-ios-27-beta-1-resolved/1276 "2026-06-10T03:54:40Z")
Ok so I’ve just installed iOS 27 beta 1, and yeah as the title says, the top buttons are all broken :grimacing: Which makes the app very difficult to use! A lot of vital views simply can’t be accessed. Recording is all … --- ## [Export as image does not work](https://support.bigpaua.com/t/export-as-image-does-not-work/948)
**Author:** [@diversario](https://support.bigpaua.com/u/diversario)\ **Replies:** 2\ **Last updated:** [23 June 2025 10:12 UTC](https://support.bigpaua.com/t/export-as-image-does-not-work/948 "2025-06-23T10:12:27Z")
Tapping on “export as image” is a noop. Other options work. Arc 3.17.1, iOS 18.5. Wanted to do that right now after an event, and :confused: --- ## [Cannot assign “stationary” segment to a location](https://support.bigpaua.com/t/cannot-assign-stationary-segment-to-a-location/884)
**Author:** [@extrawdw](https://support.bigpaua.com/u/extrawdw)\ **Replies:** 3\ **Last updated:** [14 May 2025 04:25 UTC](https://support.bigpaua.com/t/cannot-assign-stationary-segment-to-a-location/884 "2025-05-14T04:25:04Z")
The “stationary” segment alway come back to the “taxi” event even if I assign it to the previous place visit. --- ## [Problem when typing Chinese Pinyin and Japanese Romaji when searching for places](https://support.bigpaua.com/t/problem-when-typing-chinese-pinyin-and-japanese-romaji-when-searching-for-places/679)
**Author:** [@bmusgi](https://support.bigpaua.com/u/bmusgi)\ **Replies:** 9\ **Last updated:** [7 February 2025 00:06 UTC](https://support.bigpaua.com/t/problem-when-typing-chinese-pinyin-and-japanese-romaji-when-searching-for-places/679 "2025-02-07T00:06:10Z")
When I tried to type in using these two input methods, I have to type several times because the first few letters always disappear. I guess it happens to all kanji input methods. --- ## [\[RESOLVED\] Backup very large](https://support.bigpaua.com/t/resolved-backup-very-large/24)
**Author:** [@Technofrikus](https://support.bigpaua.com/u/Technofrikus)\ **Replies:** 8\ **Last updated:** [30 August 2023 05:24 UTC](https://support.bigpaua.com/t/resolved-backup-very-large/24 "2023-08-30T05:24:21Z")
I have Arc running 6 months now and it works pretty good. But it puts 1,4 GB of data/backups in my iCloud storage. Is 6 months of location data really that big? I disabled backups in Arc settings now but I guess I have t… --- ## [\[RESOLVED\] Warning: Avoid iOS 16.4!](https://support.bigpaua.com/t/resolved-warning-avoid-ios-16-4/470)
**Author:** [@matt](https://support.bigpaua.com/u/matt)\ **Replies:** 5\ **Last updated:** [12 April 2023 03:14 UTC](https://support.bigpaua.com/t/resolved-warning-avoid-ios-16-4/470 "2023-04-12T03:14:10Z")
I’ve had only one report so far of problems with Arc Mini on iOS 16.4, but from my own experience it’s a mess! On my main device, Arc Mini is being suspended in the background aggressively, making it difficult to imposs… --- ## [Migrating Database stuck at 0%](https://support.bigpaua.com/t/migrating-database-stuck-at-0/30)
**Author:** [@cschick](https://support.bigpaua.com/u/cschick)\ **Replies:** 11\ **Last updated:** [12 June 2021 22:58 UTC](https://support.bigpaua.com/t/migrating-database-stuck-at-0/30 "2021-06-12T22:58:00Z")
My app has been stuck on “Migrating Database 0%” for two months. I think this has kept most everything else stalled. For example, the iCloud back up also stopped when migration started. And because of migration in progre… --- ## [Export as Image not working](https://support.bigpaua.com/t/export-as-image-not-working/87)
**Author:** [@david\_opp](https://support.bigpaua.com/u/david_opp)\ **Replies:** 9\ **Last updated:** [8 April 2021 09:49 UTC](https://support.bigpaua.com/t/export-as-image-not-working/87 "2021-04-08T09:49:34Z")
Hey, I’m trying to export a walk as an image and nothing is happening. No error message no nothing. Exporting as JSON or GPX of the same activity is working just fine. Is that a known issue? Is there anything I could try… --- ## [\[RESOLVED\] Backup won’t complete](https://support.bigpaua.com/t/resolved-backup-won-t-complete/26)
**Author:** [@Camson](https://support.bigpaua.com/u/Camson)\ **Replies:** 5\ **Last updated:** [1 November 2020 00:07 UTC](https://support.bigpaua.com/t/resolved-backup-won-t-complete/26 "2020-11-01T00:07:42Z")
Hi all, I’m having trouble with the backups not completing in my app. I’m soon to upgrade my phone, but without a backup, I’m worried I’ll lose my data. Backups had previously been working, but I noticed that they had … --- ## [\[RESOLVED\] More frequent background terminations since Arc 3.4.0](https://support.bigpaua.com/t/resolved-more-frequent-background-terminations-since-arc-3-4-0/18)
**Author:** [@matt](https://support.bigpaua.com/u/matt)\ **Replies:** 1\ **Last updated:** [12 October 2020 13:30 UTC](https://support.bigpaua.com/t/resolved-more-frequent-background-terminations-since-arc-3-4-0/18 "2020-10-12T13:30:43Z")
I’m still investigating this one! Will update as I learn more.